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All orders are shipped via Canada Post within 1-3 business days. Delivery times are only guidelines. COVID-19 has significantly affected delivery times.
You can calculate your shipping cost before checkout by visiting your cart. Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
|CANADA||2-5 business days|
|USA||5-10 business days|
|GLOBAL||7-21 business days|
RETURNS & EXCHANGES
If you are unhappy with a product purchased, or believe an item to be defective or damaged, we will be happy to refund or exchange for another item.
Please contact us within 15 days of receiving your order at: firstname.lastname@example.org
Returned items must be in the same condition that they were sent to qualify for a full refund. Please note that we are not responsible for shipping fees to return the item.
We will issue a refund as soon as we receive the parcel. It can take up to 5 days for the refund to show up in your bank statement.